https://www.youtube.com/watch?v=3MUg2QgxGXQ

You can use page labels in Confluence to exclude certain pages from the navigation and search on your site. This can help you to further structure your site’s content.

Without the label added, remember that all pages within a content source will appear in the main navigation of your help center.

Label name

What does it do?

scroll-help-center-exclude-page

If you add this label to one of your Confluence pages, that page all its child pages will be excluded from the search index and from the page tree navigation in Viewport.

Navigation refers to any representation of the page tree in the site. That includes:

  • the topics list on the content source page

  • the left-hand article navigation on article pages

  • children display macros or content by label macros or any other macros that represent a page tree

You can add the page label scroll-help-center-exclude-page to any Confluence page that is part of your Viewport site. With your next site update, the page will be removed from your site’s navigation and search.

Learn how you can add labels to Confluence pages.

Please note that the content of the excluded page is still pulled by the app and stored on a public location. Read more about how Scroll Viewport pulls and stores content to make it public.

This means that excluded pages should not contain any confidential content!

Use cases

Use the label to ‘hide’ pages of content from users who browse your help center. Since the content is still accessible publicly, you can place a link to it on other pages or on external resources, so that your users can still view it.

Here are some examples of how you might use this label:

  • Place links to hidden pages in help tickets, customer emails or in-app help articles.

  • Include the link to a hidden page in your site’s header or footer, instead of having it in your main navigation. E.g. this could be a link to support.

  • Send links to your users to direct them to troubleshooting articles that you don’t want to have permanently displayed as part of your documentation.

  • Manage inclusions pages. These are pages that you create exclusively so that you can include their content on several other pages. In this case, it doesn’t make sense for these pages to be visible on their own, but they still need to be part of your site so that the Scroll Viewport is allowed to pull the content in.

Finding the public URL of an excluded page

To find the URL of your hidden page, simply go to that page in Confluence and open the Scroll Viewport content byline icon (small globe icon located right under the Confluence page title).

The byline dialog will reveal the article segment for that page (under URL segment). You can now insert the article segment into your Scroll Viewport site URL, for example:

https://sitename.scrollhelp.site/contentsource/article-segment

You can find the URL to your content source(s) specified in your content source table in the app:

Please note that URLs for Scroll Document content sources will look different, as they also include at least a version segment. Read more on How Does Scroll Viewport Construct URLs?