If you set up your help center with multiple content sources, you can customize the portal page to help your users begin their help experience. Learn how to add more content sources to your site.

Customize the portal page in the theme editor by expanding the template section Portal.


The banner contains a title and a subtitle as well as a search bar and a background image. Within the theme editor you can change all of those settings.

To choose a different background image, make sure to upload the image as an attachment to one of your space overview pages of those spaces which are part of the site.
Learn more about adding spaces to a site.

Using the search in this template will search through all content sources which are part of the site.

Content Sources Tiles

In the lower part of the page, users can navigate to the content sources within the help center by choosing a tile for the content source.

Settings within the theme editor

The settings for the tiles can be changed in the theme editor:

  • The heading of the content source tiles section.

  • The order of the content source tiles.

  • The initially shown rows of tiles. The rest will be hidden and shown if the user clicks on “show more”.

Learn more about the theme editor.

Settings using Confluence data

These settings are changeable by using Confluence data:

  • The logo of the content source tile is the space logo.

  • The name of the content source tile is the space name.

  • The description of the content source tile is the space description.

Learn more about the template for content sources.