Fix common problems
Although we hope that your experience with Backbone runs smoothly, sometimes problems can occur. The following articles list common problems encountered when using Backbone, and how to fix them.
These problems are not related to a concrete Jira issue but are rather general. You can find a full list here: General problem situations.
Issue specific situations
These problems occur for a specific Jira issue and are listed in the troubleshooting section of a synchronization, as described in Analyze and fix errors. You can find a full list here: Issue specific problem situations.