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Backbone Issue Sync 3.0.88-AC

October 2022

The Backbone team is pleased to introduce Backbone Issue Sync 3.0.88-AC.

This release includes an improvement for the user field mapping and maintenance fixes.

Fallback user

When syncing users, for example for the reporter and assignee field, the users need to exist on both sides or you need to set up a correlation mapping. In both cases, if a user does not exist Backbone will try to set a fallback user. You are now able to also set this fallback user to "unassigned".  This means that if the user does not exist, Backbone will empty the value of the field.

Questions?

Do you have questions or something is not working as expected? Please let us know and create a ticket in our support system or write an email to help@k15t.com.

All updates and fixes in this release

T Key Summary Status Resolution

Data cannot be retrieved due to an unexpected error.

View these issues in Jira

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