When synchronizing existing projects, Backbone will synchronize all existing issues (that meet the rules you set in your configuration) in both projects over to the partner project.

Configuration tips & best practices

When synchronizing existing projects:

  • You need to manually configure the projects in Jira. Backbone will synchronize issue data, but not your projects' Jira configurations
  • Please be aware that the issue keys may not be the same in both projects
  • We recommend to have different project keys for the two synchronized projects, to avoid confusing your Jira users