Backbone has multiple features that make synchronizing issues flexible and powerful.

Control what's synchronized, and in what direction

Backbone supports unidirectional and bidirectional synchronization of Jira issues. You stay in control which information will be shared.

If you want to limit which issues are being synchronized, you can define a JQL filter to select a subset of issues.

In addition to filtering on the issue level, you can also decide which fields should be synchronized, so you can keep some fields internal.

Backbone supports the synchronization of many Jira features like:

Check the field mappings page for more fields.

Support for all Jira deployments and applications

Backbone lets you synchronize issues between all kind of JIRA deployments:


Jira ServerJira CloudJira Data Center
Jira Server(tick)(tick)(tick)
Jira Cloud(tick)(tick)(tick)
Jira Data Center(tick)(tick)(tick)


And the following Jira applications:   

  • Jira Software
  • Jira Core
  • Jira Service Desk

Secure encryption for all transmitted data

The data sent between your instances can be encrypted

  • HTTPS connections are always encrypted
  • Email and file-based data can be secured with PGP encryption